This course is about understanding how emotion affects work performance and relationships in the workplace. It demonstrates how to ensure emotions can be controlled and focused into greater ‘task efficiency’ and ‘relational effectiveness’. A combination of insight, skills and abilities are identified and practiced to enable you to drastically improve your ability to grasp what is driving a particular situation and adapt your behaviour to gain the most beneficial outcome. It is well known in the sporting world that selecting the right thoughts and emotional response leads to the highest possible achievement. You are mainly limited by what you think you can achieve, rather than your intellectual or physical ability to achieve. It is your desire not your ability that determines your success. This training course will provide you with an understanding of emotional intelligence and equip you with the tools to change your habits and manage your emotions in line with any situation that may arise. Who is it for?
For those working in environments where there are frequent and challenging interactions with colleagues and customers. Particularly useful for those who need to understand the underlying nature of their own and others’ responses, and who want to improve the quality of their interactions. Or anyone wanting to develop and become more effective and successful in how they interact with people personally or professionally in and outside the work environment.
What is it about?
This course is about understanding how emotion affects work performance and relationships in the workplace. It covers how to ensure emotions can be controlled and focused into greater ‘task efficiency’ and ‘relational effectiveness’. A combination of insight, skills and abilities are identified and practiced to enable you to drastically improve your ability to grasp what is driving a particular situation and adapt your behaviour to gain the most beneficial outcome. .
Training Course Objectives:
This training course will cover the following topics: Introduction
What is Emotional Intelligence? What is NLP?
Self-awareness
Who am I as a manager? Tuning into your senses, getting in touch with your feelings and knowing your goals
Emotion management
The dynamics of emotions, the worry buster, living with anxieties, 5-step freeze-frame technique, Sub modalities
Self-motivation
The essential elements, positive self-talk, visualization, creating an EI environment Relationship management, perceptual positions
Defining a relationship, types of relationship, why do we get together? Why do relationships fail? What makes an effective relationship? 6 steps to building effective relationships, tips for building exceptional relationships with colleagues
Emotion coaching
What does this mean? What do I need to know and be able to do? What is involved? Assessing & developing your emotional intelligence
How do you shape up? Raising your EI, ten habits of emotionally intelligent people Developing an emotionally intelligent organization
Using EI as a change management strategy, 4 steps to organizational EI, example EI development programme
Final thoughts
Final thoughts & reflections
.
Learning Outcomes:
• Identify your own emotions and their impact on performance – self-awareness
• Understand other people’s emotions – cultivating awareness of others’ feelings, emotions, concerns and needs
• Use NLP, emotional intelligence in relationships
• Understand the role of NLP, emotional intelligence in increasing personal success
• Appreciate the main competency elements within the emotional intelligence competency model
• Recognize basic self-management techniques
• Appreciate the need to manage and understand interactions with others
• Be aware of the characteristics of emotionally intelligent individuals
• Recognise emotional intelligence as a change management strategy and the use of emotional intelligence within an organisation
• Understand how to create an EI, NLP development programme .
Program Methodologies
Interactive lecturing
Extensive mock sessions
Video clips contextually focused
Group activities to maintain the stamina
Duration:
A 01-days long workshop for Emotional Intelligence using NLP
Incorporated in 2007 in Ireland, LCBS Professional Tuition Ltd traded as Limerick College of Business Studies Ireland established itself as a leading institute in Ireland, and in 2010 established an identical but separate entity called LCBS Dhaka (Limerick College of Business Studies Dhaka) in Bangladesh, catering for all levels of finance both in practices and in industry.
From its inception, LCBS Dhaka has been working to promote the belief that it is not just education & skill but Quality education & Applicable skill” is what we need to cater to materialize our vision. Our services are focused and tailor made towards the development of human capital so that they can serve with the best interest of their nation by upholding and implementing the highest standards of professionalism, promoting good governance and accountability through accomplishing the socio-economic objectives of the respective countries.
LCBS Dhaka is an expert in market development of skill development services and qualifications. It has proved its expertise by contributing to the market expansion of many of the globally recognised professional accountancy qualifications.We have launched three of the world’s largest and most prestigious chartered qualifications CIMA and CIPFA in Bangladesh. LCBS Dhaka proudly represented CIMA in Bangladesh from 2010 to 2011 and now we are working as CIPFA Bangladesh. Since its inception LCBS Dhaka has been working closely with ACCA Global for its market development & growth in Bangladesh.
